Frequently asked questions

Every plan ships with: a working integration repository on GitHub, a ready-to-import Postman collection, webhook configuration with retry & error handling, and a PDF document containing the architecture diagram and a step-by-step deployment guide.

We have hands-on experience with Stripe, Shopify, Salesforce, HubSpot, QuickBooks, Slack, GitHub, Twilio, SendGrid, and most REST APIs that publish OpenAPI/Swagger documentation. If your platform is not listed, contact us first — we can usually scope a custom integration.

We configure exponential-backoff retries, idempotency keys, and structured logging via Sentry on every plan from Pro upward. Lower-tier plans include basic retries but skip Sentry — you can upgrade later.

After checkout you land on the order page, which has an end-to-end live chat with our team. You can paste credentials there or send them as an attachment — chat is private to your order and only you and our staff can see it.

You are redirected to your order page where we ask for the integration brief: target platforms, the API key (or sandbox key), and what the integration should accomplish. From there our engineer picks it up.

Yes — every plan ships with a defined number of revisions. The revision count appears on the plan card and on the pricing page.

We currently accept Visa and Mastercard via Authorize.Net. All payments are processed over a 256-bit SSL connection and your card number is tokenised at the point of checkout — we never store your full card number.

Yes. We provide a 30-day money-back guarantee — see our Refund Policy page for details.

No. ApiConnectPro is a one-time purchase service, not a subscription. Each plan is billed once.

Use the chat on your order page (fastest), the contact form, or email us at support@apiconnectpro.com. We respond on business days within a few hours.